Online services 24/7
If you cannot find the information you are looking for online, please contact our Service Center. If you have a question about an existing booking, please have your reservation number ready when contacting us. This helps us find your reservation quicker and serve you better.
If you are looking for more information on renting a car, please see our Frequently Asked Questions.
If you cannot find the answer online, please contact our Service Center:
+358 (0) 10 436 2300
The call price of 010 -numbers is:
- 8,8 cents/min for domestic landline (inc VAT 24 %)
- 8,8 cent/min for domestic mobile phones (inc VAT 24 %)
- When calling from abroad the price is determined by the local operator's price list
24 hour Roadside Assistance
Please use this number if you break down in Finland or need help on the road:
+358 (0) 10 436 2285
Open 24 hours a day, 7 days a week.
Customer Services: Post-rental enquiries
For after-rental feedback regarding rentals in Finland, please contact us in written format with this form.
For customer feedback regarding rentals abroad, we ask you to primarily contact the location that has handed the car over to you. You can see all our locations here.
For enquiries on Corporate Programs please contact:
Contact us in writing
Helkama Rent Oy
We are a member of the European Car Rental Conciliation Service (ECRCS) and a number of local car rental conciliation services. These organisations independently reviews disputes with no additional cost to you. If you make complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. We will tell you who this is.