Contact Budget

Online services 24/7

You can book cars and vans with us online 24/7 at Via our website, you can book a rental car, change or cancel your reservation or download a copy of your invoice

If you cannot find the information you are looking for online, please contact our Service Center. If you have a question about an existing booking, please have your reservation number ready when contacting us. This helps us find your reservation quicker and serve you better. 

Pre-rental enquiries

If you are looking for more information on renting a car, please see our Frequently Asked Questions.

You can book a car or a van at our website fast and easy, whenever you need to. 

If you cannot find the answer online, please contact our Service Center: 

+358 (0) 10 436 2300 


The tariff for calling to our 010  telephone numbers is:

From Dec 28, 2023 on:

- Local network fee (lnf) of the subscription telecom operator or Mobile call fee (mcf) of the Subscription telecom operator

Before Dec 28, 2023:

- 8,4 cents/min fror domestic landline (inc VAT 24 %)
- 8,4 cent/min fror domestic mobile phones (inc VAT 24 %)
- When calling from abroad the price is determined by the local operator's price list

24 hour Roadside Assistance

Please use this number if you break down in Finland or need help on the road:

+358 (0) 10 436 2285

Open 24 hours a day, 7 days a week.

Customer Services: Post-rental enquiries

For after-rental feedback regarding rentals in Finland, please contact us in written format with this form.

For customer feedback regarding rentals abroad, we ask you to primarily contact the location that has handed the car over to you. You can see all our locations here


Corporate Enquiries

For enquiries on Corporate Programs please contact:


Contact us in writing

Helkama Rent Oy
Lautamiehentie 3
02770 Espoo

Dispute resolution

We are a member of the European Car Rental Conciliation Service (ECRCS) and a number of local car rental conciliation services. These organisations independently reviews disputes with no additional cost to you. If you make complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. We will tell you who this is.